This checklist includes the most frequent causes why Galaxy apps fail review processing and are not published in Galaxy Store. Before registering your app in Samsung Seller Portal, please ensure your app meets these requirements on all mobile devices to which the app will be distributed.
Note :
You can remotely install and test your app on real mobile devices at the Remote Test Lab.
Check the debugging option of the app.
Confirm that the debugging option is set to “false”. (for example, android:debuggable="false”)
Apps must not cause installation and execution errors under all operating conditions
Ensure the app installs properly and runs.
Apps must not be forced to quit under all operating conditions
Test all functions implemented in the app and ensure the app is not forced to terminate (for example, during sharing operations and after clicking a ‘back’ key).
Apps must not cause display issues under all operating conditions
Ensure all app UI screens, including main and popup windows, properly display at the device screen resolution and no resolution errors occur while the app runs (for example, when changing from landscape to portrait mode).
Apps must properly play sounds under all operating conditions
While the app is running :
• Ensure all sounds played by the app are properly played by the device (for example, ‘on’ and ‘off’ sounds).
• Ensure the app does not play sounds when a phone call comes in, and the sound automatically starts playing again when the call ends.
• Ensure the app does not play sounds when the device enters HOLD or SLEEP mode. However, sounds may vary depending on the characteristics of the app (such as a radio or music playback app).
Registered app name and icon must be the same as displayed by mobile devices
Ensure the app name and icon registered in Seller Portal are the same as those displayed by the app and by the device UI (such as, the app tray).
Registered app description and screenshots must be accurate and the same as displayed by mobile devices
Ensure the app description and all app screenshots registered in Seller Portal accurately describe and portray the app, and are the same as displayed by the app and by the device UI (such as, app information screens).
App terms must not confuse app users
Ensure all words and phrases presented by the app are relevant to the app, its functions, and it operations (for example, names of famous people and popular items).
When a user account is required to use your app, you must submit a test account for app review processing
When an app user must log in to use an app, you must register test account login information or attach an explanatory self-test video to the Seller Portal app registration ‘Please Enter Comments to The Review Team’ field.
Your app title and description must be in a proper language
If your app is distributed to two or more countries:
• The default language for app registration must be English, and your app title and description must be in English.
• Optionally, you can also add app registration language tabs, and enter app registration information in any of the supported languages.
If your app is distributed to only one country:
• The default registration language and registration information can be the most suitable, supported language (including English).
• Optionally, you can also add app registration language tabs, and enter app registration information in any of the supported languages.
To enter app registration information in a language other than the default language, click Advanced, click + Add, select one or more languages, click Save, click Select Language > [Alternate language], and enter the information.
Apps must not infringe the intellectual property rights of others
Ensure your app content and app registration information (including titles, descriptions, tags, and images) do not violate the intellectual property rights of others (such as, brand names, logos, trademarks, service marks, and copyrights). App content or information that is similar to or suggestive of protected property can infringe on rights.
If you have the right to use content protected by intellectual property rights, attach the relevant documents to the app registration in Samsung Seller Portal.
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