Tech Session SmartThings, IoT/Connectivity, Open Sources, Mobile

Enhancing SmartThings Connectivity

The Offline Diagnostics tool gives users a seamless connectivity experience. This tool lets users easily diagnose and resolve any connectivity issues on their own. In this process, device connection information and system logs are automatically collected, and the collected big data is analyzed to accurately find the cause of the problem. The Calm Connection Care provides automatic connection care before users experience any issues. Now, users no longer need to go through complex diagnostic processes to keep their devices working. Through this, customers who use SmartThings can enjoy uninterrupted IoT environments. By implementing the Offline Diagnostics and the Calm Connection Care feature to Matter, we aim to provide a better user experience throughout the IoT ecosystem.

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